Over the Moon Necklace

❤︎ SHIPPING: Some products may have a 4 - 7 business day shipping time. If you have other products with 2 - 5 business days shipping time in the same order, it will adhere to the 4 - 7 business days, even with expedited or overnight shipping. We suggest placing separate orders if you need the 2-5 business days products expedited or overnighted.

❤︎ RETURNS: Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.

If it is a split package order, it will start from the time of the final package delivery date and time.

• Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
• Shipping and handling charges are non-refundable. 
• Return shipping is the customer's responsibility unless it was a shipping error or a damaged item. 
• Please allow 5 - 7 business days from the day we receive the returned package to process.

THE ABOVE ONLY APPLIES TO NON-MADE-TO-ORDER ITEMS.

❤︎ MADE-TO-ORDER RETURN POLICY: Due to each item being a custom order, we do not accept returns or exchanges. If there is an issue with your order, please contact us within 24 hours or receipt and we will make it right. After 24 hours have passed, we will strictly adhere to our no return or exchange policy.